Refund policy

Pure Peptides Refund, Return, and Replacement Policy

Please review the product information and instructions on our website before placing an order. By completing your purchase, you acknowledge that you have read and understood this policy.

All Sales Are Final

All sales are final. We do not accept cancellations, returns, exchanges, refunds, or replacement requests for change of mind, ordering the wrong product or quantity, or no longer wanting an item.

Please check your cart, selected products, quantities, and delivery details before completing your order.

Reconstitution and Gelling

The reconstitution instructions are available on our website. Customers are responsible for reading and following those instructions, along with the applicable handling and storage instructions.

Gelling or a change in consistency after reconstitution is not eligible for a refund, exchange, or replacement. Once a product has been reconstituted, its handling and storage are the customer’s responsibility. We do not accept returns or provide compensation for gelling or changes that occur after reconstitution.

Customer Responsibility

Customers are responsible for reviewing the product information and website instructions before purchase and before reconstituting a product. By placing an order, customers acknowledge that they have had the opportunity to review this information and agree to this policy.